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Delete my SEBEN account
In the app (fastest)
- Open SEBEN and go to Account.
- Tap Supprimer mon compte and confirm.
Without the app
Email tlukiana@gmail.com from any address with the subject « Delete my account » and the phone number of the account. For your safety we confirm it is you by sending a one-time code to that phone number before deleting anything.
What happens
- The account is hidden immediately. You have 30 days to cancel by signing in again.
- After 30 days your profile, favourites, activity history, device tokens and taste profile are deleted or anonymised.
- Payment records are kept without your profile for the period required by accounting and tax rules.
- A PASS still running is lost, unless the law says otherwise.
